CHECK IN AND CHECK OUT TIME
FAMILIES, CHILDREN AND PETS
Gooding's Groves Terms and Conditions
- Only Bookings with PAID DEPOSITS will be considered as CONFIRMED BOOKINGS.
- Cancellations must be received, in writing to firstname.lastname@example.org , at least one month (31 days) before the date of arrival - otherwise the full value of the booking will be charged.
- Sadly we do not accept payment by American Express
- Proof of Payment for Bank Transfer (EFT) must be provided by email not less than one month before date of arrival
- Please use the booking confirmation number in all transactions and correspondence
- Any bank charges/transfer fees/administrative charges are to be paid by the guest/bookers, not Gooding's Groves
- All rates are quoted in South African Rand
- Deposits and payments are refundable, subject to our cancellation policy.
- 5% Administration Fee applicable on the full booking amount for Refunds.
- 25% cancellation fee will apply on the full booking amount should cancellation occur between 22 - 30 da ys prior to arrival.
- A 50 % cancellation fee will apply on the full booking amount should cancellation occur from 15 - 20 days prior to arrival.
- A 75 % cancellation fee will apply on the full booking amount should cancellation occur from 8 - 14 - 20 days prior to arrival.
- A 100% cancellation fee will apply on the full booking amount should cancellation occur from 1 to 7 days prior to arrival.
- In the event of a premature departure or a no show, the full extent of the stay as originally booked and confirmed will be charged.
- No refunds/chargebacks will be given if requests and/or complaints were not immediately referred to or brought under the at tention of the Manager.
- Please note that we do not offer credit facilities and the full account must be settled upon arrival
Gooding's Groves Cancellation Policy