- All rates are quoted in South Africa Rand unless specifically instructed otherwise
- Prices quoted include VAT and tourism levies as appropriate
- A deposit of 50% of the full value of the reservation is taken at the time of booking, and the balance is due not more than one month before arrival
- Bookings are only considered confirmed once payment has been made or valid credit card details have been supplied
- Please include the Invoice Number/Confirmation Number on any & all bank transfers and payments
FAMILIES, CHILDREN and PETS
- Families with Children are very welcome in the hotel.
- A cot or camp bed can be provided, by prior arrangement, for children who share a room with parents/guardians.
- An additional charge of R500 will be added for children sharing a room with parents
- We politely remind guests that there is no Lifeguard at the swimming pool – Children under the age of 12 must never be allowed in the pool area, unsupervised
- Gooding’s Groves is a dog-friendly venue – all guests are advised that there are 3 dogs who live in the hotel and have full access to the whole property
- If bringing your dog to the hotel, we ask owners to ensure their dogs have sufficient water & food at all times and that “mess” in the gardens/grounds is cleaned up immediately
- Dogs must never be left alone in the property – please plan your trip to ensure your pet can accompany you wherever you go
- Owners must provide their own bowls, food, mess bags, bedding, leads & collars etc.
- An additional fee of R250 per dog, per booking will be charged for having pets to stay
- Cancellations must be received, in writing to email@example.com , at least one month (31 days) before the date of arrival – otherwise the full value of the booking will be charged.
- Sadly we do not accept payment by American Express
- Proof of Payment for Bank Transfer (EFT) must be provided by email not less than one month before date of arrival
- Please use the booking confirmation number in all transactions and correspondence
- Any bank charges/transfer fees/administrative charges are to be paid by the guest/bookers, not Gooding’s Groves
- All rates are quoted in South African Rand
CHECK-IN, CHECK-OUT and KEYS
- Check in time is between 3pm and 6pm. We politely request that guests make note of this time-frame as early check cannot be guaranteed unless specifically arranged in advance. Please do not arrive at the venue before 3pm as there isn’t always a team-member staffing reception
- Early check-in and late check-out are only available by specific prior arrangement, subject to availability and operational requirements
- Check out time is 11am
- Please return keys & security fobs to reception – there is a charge of R500 for lost keys or gate remotes